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Title

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CCTV Operator

Description

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We are looking for a diligent and detail-oriented CCTV Operator to join our security team. The ideal candidate will be responsible for monitoring and managing our CCTV systems to ensure the safety and security of our premises. This role requires a high level of attention to detail, the ability to work independently, and a strong understanding of security protocols. The CCTV Operator will be tasked with observing live and recorded video footage, identifying any suspicious activities, and reporting them to the appropriate authorities. Additionally, the operator will be responsible for maintaining the CCTV equipment, ensuring that all cameras are functioning correctly, and that recordings are stored securely. The role also involves coordinating with other security personnel and providing evidence in case of incidents. The successful candidate will have excellent observational skills, the ability to remain calm under pressure, and a commitment to maintaining a safe environment. Previous experience in a similar role is preferred, but not essential, as training will be provided. The CCTV Operator must also be comfortable working in shifts, including nights and weekends, as the security of our premises is a 24/7 responsibility. If you are a proactive individual with a keen eye for detail and a passion for security, we would love to hear from you.

Responsibilities

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  • Monitor live and recorded video footage from CCTV cameras.
  • Identify and report any suspicious activities or security breaches.
  • Maintain and troubleshoot CCTV equipment to ensure optimal performance.
  • Coordinate with other security personnel and law enforcement as needed.
  • Provide evidence and reports in case of incidents.
  • Ensure all recordings are stored securely and are easily retrievable.
  • Conduct regular checks of the CCTV system to ensure all cameras are operational.
  • Respond to alarms and investigate disturbances.
  • Maintain logs of all activities and incidents observed.
  • Assist in the development and implementation of security protocols.
  • Train new staff on the use of CCTV equipment and procedures.
  • Stay updated on the latest security technologies and practices.
  • Ensure compliance with all relevant laws and regulations.
  • Perform other security-related duties as assigned.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a similar role preferred.
  • Strong observational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication skills.
  • Ability to remain calm under pressure.
  • Basic understanding of security protocols and procedures.
  • Comfortable working in shifts, including nights and weekends.
  • Proficient in the use of CCTV equipment and software.
  • Ability to handle confidential information with discretion.
  • Strong problem-solving skills.
  • Physical fitness to handle the demands of the job.
  • Willingness to undergo background checks and security clearances.

Potential interview questions

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  • Can you describe your previous experience with CCTV systems?
  • How do you handle stressful situations?
  • What steps would you take if you noticed suspicious activity on the CCTV footage?
  • How do you ensure the confidentiality of the information you handle?
  • Are you comfortable working in shifts, including nights and weekends?
  • Can you provide an example of a time when you had to report an incident?
  • How do you stay updated on the latest security technologies and practices?
  • What do you think are the most important qualities for a CCTV Operator?
  • How do you ensure that all CCTV equipment is functioning correctly?
  • Can you describe a time when you had to work as part of a team to resolve a security issue?